Welcome to Community Wine & Spirits. We are dedicated to offering you an exceptional selection of wines and spirits. We understand that sometimes things don’t go as planned, so we have a straightforward return policy for those occasions.
No Returns, With a Notable Exception:
- General Policy: We do not accept returns on purchases. We believe in the quality of our products and hope you enjoy every bottle you take home.
- Exception for Spoiled Wine: If you happen to discover that a bottle of wine is spoiled, we’re here to help. We’ll exchange it for a similar item, ensuring your satisfaction.
Time Frame for Exchanges:
- 30-Day Exchange Window: If you’ve discovered a spoiled bottle of wine, please bring it back to us within 30 days of purchase for an exchange.
To Complete an Exchange:
- Proof of Purchase: Please bring your original receipt or proof of purchase.
- Condition of the Bottle: We ask that the wine bottle is at least half full to confirm the issue.
Our Commitment to You:
- We are committed to ensuring your experience with us is nothing short of excellent. If you have any questions about our policy or need assistance, please don’t hesitate to contact us.
Thank You for Choosing Community Wine & Spirits:
- Your satisfaction is our top priority, and we appreciate your understanding and compliance with our return policy.
Have a Question or need Help?
- Contact us at email@example.com for questions related to refunds and returns.
We reserve the right to modify this policy at any time. Policy effective as of Nov 1, 2023.