Out of State Shipping Policies

 

Do you ship out of state?

Wine and spirits shipping laws differ from state to state. If you have a specific question about states we ship to outside of New York, please call our shop during business hours.

Orders will ship via FedEx or UPS ground. Shipments going to states other than New York may take up to 13 business

For orders being shipped outside New York State, title to, and ownership of, all alcoholic beverages passes from Community Wine & Spirits to the buyer in New York State. Therefore, New York State sales tax is applied to your order.

Please report any damaged, missing, or wrong item issues within 72 hours of the delivery. It may not be possible for us to accommodate your request after that time. 

Damaged items:

If the package appears to have been tampered with or damaged during transit please refuse the shipment and notify us immediately.
Upon receiving your order, If you find that an item has been damaged in transit, get in touch with us straight away.

1. Take a photo of the item(s) in question. If possible, please also include a photo of the packing material.

2. Do not discard any damaged products or packaging unless you are instructed by one of our associates.

3. Email us at peope@communitywineandspirits.com

Missing and Incorrect Items:

Upon receiving your order, it's essential to check all items promptly. If you find that an item is missing or you received an incorrect item, get in touch with us straight away.

1. Take a photo of all the item(s) received. If possible, please also include a photo of the packing material.

2. Do not discard any products or packaging unless you are instructed by one of our associates.

3. If you receive the wrong item, make sure it remains unopened.

4. Email us at info@unionsquarewines.com

We cannot refund or return items that have been opened or consumed.